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Participant
June 30, 2025
Answered

Reembolso

  • June 30, 2025
  • 2 replies
  • 571 views

Quiero mi reemboso por favor. Me cobró el año completo y lo quiero cancelar y mi reembolso porfa! 

Correct answer S_S
Necesito mi reembolso ya que pague

Hi @cristian_3261,

 

Hope you are doing well. Thanks for writing in!

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store where you purchased the subscription.

 

You can take a look at the links below for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/4lBZ82c)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4lBZ82c)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

 

Let me know if this helps.


Regards,
Souvik.

2 replies

Participant
July 16, 2025

Quiero mi reembolso ya que pague 

Participant
July 16, 2025

Quiero mi reembolso ya pague la subcripcion

Participant
July 16, 2025
Necesito mi reembolso ya que pague
Participant
June 30, 2025
  • Hola quiero el dinero
  • del reembolso porfavor. Me cobraron un año. Y no quiero. 
Participant
July 1, 2025

Eu quero o meu reembolso. Por favor!

Amal.
Community Manager
Community Manager
July 1, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

I have checked your Adobe account linked with the Adobe ID you are using on this community and found that you have an Acrobat Premium plan purchased via Apple/iTunes. We do not have full access to manage this account. Please contact Apple/iTunes support for cancellation and refund.