Reembolso

Question

Buenas dias acabo de cometer un error al hacer un cambio de plan por error, solicito por favor el rembolso debido a que se realizó la compra por error.

S_S · Answer

Hi @sam_507_0358,

Hope you are doing well. Thanks for writing in!

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store where you purchased the subscription.

You can take a look at the links below for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (https://adobe.ly/44VKBaA)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/44VKBaA)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Let me know if this helps.

Regards,
Souvik.

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