Reembolso

Question

Hola, el día 4 de septiembre se realizó cargo automático por renovación mensual no autorizada, *AUN NO VENCÍA mi suscripción, sino hasta hoy 6 de septiembre; y ya está cancelada desde hace 2 dias porque ya no la ocupo de momento. Podrías ayudarme con

el reembolso por favor.

Amal. · Accepted Answer

Hi there

Hope you are doing well and thanks for reaching out. We are sorry for the trouble.

To know more about the cancellation and refund process, please check the help article https://adobe.ly/46shrBC

~Amal

justlearn · Answer

@coral_vanessa_7510 you can canceled your plan on adobe.com,  https://helpx.adobe.com/ca/manage-account/using/cancel-subscription.html  But, if you purchased elsewhere such as Google Play or Apple App Store, contact the store directly. Adobe dosn't have access to those accounts and billings

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