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Victor Cardona Pino
Participant
October 10, 2019
Answered

Reembolso

  • October 10, 2019
  • 2 replies
  • 1186 views
  1. Cancele la suscripción antes de los 14 días, solo me llegó el mensaje de la cancelación y que se efectuaría el reembolso pero no lo han hecho, tiene algún tiempo el procedimiento? 
      This topic has been closed for replies.
      Correct answer Amal.

      Hi @Micaela_Solaguren6600

       

       

      I hope this message finds you well, and thank you for reaching out to us regarding your subscription inquiry.

      Refund eligibility depends on several factors, such as the timing of your cancellation and the type of subscription you purchased. To ensure you have all the necessary details regarding the refund process, I recommend reviewing the following help article: Refund and Cancellation Policy for iOS Subscriptions.


      This article provides a comprehensive guide on how to check your refund eligibility based on your subscription plan and the specific terms for iOS users.

       

      Let me know if you are referring to something else.

       

      ~Amal

      2 replies

      M
      Micaela_Solaguren6600
      Participant
      August 26, 2024

      Me paso igual, y no encuentro por ningun lado donde se solicita el reembolso

      S
      sof�a_0477
      Participant
      October 2, 2024

      encontraste alguna solución? es que yo tampoco encuentro la opcion de solicitar reembolso

      Amal.
      Community Manager
      Amal.Community ManagerCorrect answer
      Community Manager
      October 4, 2024

      Hi @Micaela_Solaguren6600

       

       

      I hope this message finds you well, and thank you for reaching out to us regarding your subscription inquiry.

      Refund eligibility depends on several factors, such as the timing of your cancellation and the type of subscription you purchased. To ensure you have all the necessary details regarding the refund process, I recommend reviewing the following help article: Refund and Cancellation Policy for iOS Subscriptions.


      This article provides a comprehensive guide on how to check your refund eligibility based on your subscription plan and the specific terms for iOS users.

       

      Let me know if you are referring to something else.

       

      ~Amal

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      October 20, 2019

      Hi Victor,

       

      Sorry for the delay in response.

       

       

      After the cancellation, the refund initiated will be received in the account within 5-6 working days.

      If you did not receive the refund yet, please contact the support team for more details via this link https://helpx.adobe.com/in/contact.html

       

      Let us know if you need any help.

       

      Regards,

      Meenakshi

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