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Participant
Jan 28, 2025 11:26 AM UTC
Question

Reembolso período grátis e cancelamento

Eu cancelei antes do período grátis terminar. E assim que cancelei foi cobrada a assinatura. Quero o reembolso. Estou enviando print da tela da Adobe onde está cancelado. 

 

2 replies

kglad
Community Expert
Community Expert
Jan 28, 2025 1:50 PM UTC

<moved from using the community bugs>

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jane-e
Community Expert
Community Expert
Jan 28, 2025 12:36 PM UTC

@Claudia_Romaneli4555 

 

Adobe Acrobat Premium is only available for mobile devices. If you purchased from the App Store or Google Play, then they took your payment, not Adobe. You need to contact them for payment issues.

 

Jane

 

 

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