Reembolso y cancelacion

Question

Hola, necesito ayuda para que me den el reembolso, me cobraron este mes donde yo tengo como 3 meses de no usar ni siquiera esta cuenta, hasta la tarjeta que tenia ahi se me perdio, pero resulta que me cobraron este mes a una tarjeta con cuenta que no tengo asosiada aqui, por favor necesito ayuda porque no se como vulneraron mis tarjetas sin mi autorizacion

Amal. · Answer

Hi @pamela36460751mwqu

I hope you're doing well, and thank you for reaching out to us.

Upon reviewing your Adobe account associated with the Adobe ID you've used in this community, I see that you have an active Acrobat Pro subscription.

For billing-related concerns, our dedicated billing team will be better equipped to assist you with this issue here (https://adobe.ly/3MP5taY) and click on the dotted icon in the lower right corner to start the process.

~Amal

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