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Participant
July 5, 2024
Question

Reenvolso

  • July 5, 2024
  • 1 reply
  • 190 views

Ayer me cobraron la suscripción anual,alguien sabe como me pueden devolver la plata ,pq google play me rechazo el pedido no se porque

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1 reply

S_S
Community Manager
Community Manager
July 9, 2024

Hello @Yesica38445338bzvs,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/4cR6avc)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

Hope this helps.

 

Thanks,

Souvik.