Refreshed the page after Autopay setup now not got my account also and not able to cancel Autopay

Hi ​@Yash  I have already tried looking into your account and unable to find any subscription or free trial linked with an autopay. In this situation the best approach would be to reach out to PhonePay support team for further help.  

Let me explain it fully.

I was editing a pdf in my laptop I just clicked start free trial, entered my email id, clicked upi option, payed 2 rs through phone by scanning the qr, now Autopay is set through phone pay the page shown payment successful and setting up the account,it was stuck then I refreshed it, now it is gone when I signed in with same email  creating password it is not showing any subscription how to cancel the Autopay now

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Hi @Yash 

Hope you are doing well and thanks for reaching out. 

I have checked the Adobe account linked with the Adobe ID you are using in this community, and I am unable to track any active/paid plan. 

Here are some of the steps you can try:

1. Sign in at https://adobe.ly/4pA9Hpe. Make sure you're using the exact same email address you entered during the free trial signup. If the trial is registered, it will appear here even if other parts of the site still look blank.

2. Adobe sends an automatic confirmation as soon as a free trial with autopay is set up. Search your inbox, including spam and promotions folders, for an email from adobe@email.adobe.com. If you find one, the trial is confirmed on Adobe's backend, and the account page just needs to catch up.

3. Once your plan shows at https://adobe.ly/4pA9Hpe, here's how to cancel:

Select Manage plan > Cancel your plan, then follow the steps, review cancellation details, and confirm.

Full cancel guide: https://adobe.ly/4yKj0r4

Cancel before your free trial ends, and your payment method won't be charged.


Hope this information will help. 

~Amal