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D
defaultwe00fmiambwd
Participant
June 19, 2021
Question

Refund

  • June 19, 2021
  • 1 reply
  • 600 views

Ive already cancelled as soon as i saw the charge.  Ive alreeady told u i want my money back and im making sure that google knows u have not been acting in the standards they require

This topic has been closed for replies.

1 reply

S
Spiral5FEB
Participant
June 19, 2021

Same thing happened to me. Can't cancel after the free trial. Nice one Adobe 

Ria Tagra
Ria Tagra
Inspiring
June 21, 2021

Hi All,

 

Thank you for contacting us and we apologize for the inconvenience. Due to the Reserve Bank of India’s e-Mandate, free trials and auto-renewing subscriptions are currently unavailable through Google Play. Google Play subscriptions are available only in the form of a single access pass for a specific period of time and price depending on what plan you choose – month or year. You may repurchase any subscription at the end of that period.  The Adobe Acrobat Reader Android team is in the process of updating our messaging to meet any obligations that we may have pursuant to the Google Play changes. To request a refund, please see Google Play’s refund policy: Request a refund on Google Play.

 

If you have already submitted a request for a refund on Google Play without success please contact our paid customer support team through the chat icon in the bottom right.

 

Regards

Ria

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