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ievaeliza
Participant
April 17, 2026
Question

refund

  • April 17, 2026
  • 1 reply
  • 33 views

I just got charged for a subscription I do not use and cancelled it right away. How do I get a refund?

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    April 20, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

    We are sorry for the trouble you are experiencing, please check the help page https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293 to know more about the cancellation and refund process/policy. 

     

    Let us know how it goes.

     

    ~Amal