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Participant
July 17, 2026
Answered

Refund

  • July 17, 2026
  • 2 replies
  • 27 views

I was using a phone to edit and document and while I was trying to save it, I accidentally tap the subscribe button to save. I have requested for a refund as I do not use Abode on the phone at all. But I have been made to jump 500 ropes, because this subscription was through Google Play. Google Play says the developer should refund, the developer Adobe says Google Play should refund. Ultimately they both do not want to refund. 

 

 

    This topic has been closed for replies.
    Correct answer Amal Jaiswal

    Hi there 

     

    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    ~Amal

    2 replies

    CrampAuthor
    Participant
    July 19, 2026

    Thank you for the form, it worked and I got helped. 👍 

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    July 17, 2026

    Hi there 

     

    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    ~Amal