Refund

Question

Was charged. Shouldnt have been. Need refund immediately

ShivangiGupta · Accepted Answer

Hi @Zesty_style0bbe,We appreciate you writing in.Upon reviewing your account info, I found that you subscribed to Adobe Acrobat Pro and AI Assistant for Acrobat. Both of these plans stayed active for over a month, which resulted in the charges that you are seeing.Free trial lasts for 7 days and Adobe offers full refund if the subscription is cancelled within first first 14 days of purchase. It makes your account unfortunately ineligible for refund.You can refer to this article for more details: https://adobe.ly/4hR8yrH^Shivangi

resourceful_elegance6ec5 · Answer

Dear Shivangi Gupta,I am writing to request a refund for my order numberAE06512700670CAE.Today,AED 95.55was deducted from my bank account. I kindly request that you process the refund ofAED 95.55back to the same bank account from which the payment was made.I have attached all the relevant details and supporting documents for your reference.Please confirm once the refund has been processed.Thank you for your assistance.Kind regards,

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