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Participant
November 17, 2021
Question

REFUND.

  • November 17, 2021
  • 1 reply
  • 359 views

HELLO TEAM! HERE IS THE ANOTHER PAYMENT DETAILS OF 340/- WHICH GOT DEDUCTED. PLEASE FIND THE ATTACHMENT & REFUND THE AMOUNT. THANK YOU.

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1 reply

AkanchhaS8194121
Legend
December 1, 2021

Hi there,

 

We apologize for the delay in response to your request.

We did check your Adobe account but could not find any subscription under it. However, you attached receipt shows that you made a purchase of Acrobat Premium subscription, but through the Google PlayStore.

Adobe does not issue refunds for purchases made directly through app stores. For refund or billing requests, refer to the steps given in this help article: https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancel-a-subscription 

 

Thanks,

Akanchha