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Chandrakanth22916749i5ua
Participant
January 31, 2022
Question

Refund

  • January 31, 2022
  • 2 replies
  • 256 views

I started free trial of acrobat edit and I was charged for monthly subscription. I need a refund of it and cancel the subscription.

This topic has been closed for replies.

2 replies

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
January 31, 2022

Hi @Chandrakanth22916749i5ua 

 

Sorry for the trouble you are having. As per the description above, you want to cancel the subscription. Here is a discussion link on a similar issue. Kindly check out the steps provided there and let us know if that helps.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

 

Let us know if that helps.

 

Thanks,

Harsh

A
Alex22918830i08i
Participant
January 31, 2022

I started a free trial, but being offered it again, and and again, forever! Hey, could you fix your buggy crap? Looks like the paid software has just no support. Why on earth should I register on a support forum? Why couldn't I just leave feedback inside the app and wait for an answerr there? 

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
January 31, 2022

Hi @Alex22918830i08i 

 

For mobile apps, we are currently having support on forums only. I'll convey your suggestion to our team regarding the feedback. Also, we have a wish form using which you can directly write to our engineering team. 

 

Thanks,

Harsh

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