Answered
Refund
Hi I paid monthly subscription yet the premium tools were not added please refund me immediately
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When you subscribed through Apple or Google Play, then you did not subscribe through Adobe, and you need to go through them.
Apple App Store:
https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html
Google Play:
https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#manage-subscriptions
You might also try signing out, then signing in with the correct email and PW.
Jane
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