I downloaded the free trial and I cancelled right away but apparently it did not accept my request and I was charged $74.62. it has since been successfully cancelled however I would like my money refunded ASAP. I have emailed the support email on the app page in the Galaxy store but it keeps coming back undeliverable. Please refund my money as soon as possible.
Thank you.
Stacey Ruffalo
Hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.
Since Acrobat Premium is a mobile-based subscription, the store operator handles the billing and transactions. I suggest you contact the Samsung store from the given link for the refund:
Requesting a Refund from an In-Store Purchase – Samsung Direct Support
You can also view more information from our side about refunds: Subscription Services — Acrobat for Android Help (adobe.com)
Hope this helps.
-Souvik.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices