Refund

How do I get back my money. The cancellation didn't work before and my card was charged $29.37. Thank you.

This topic has been closed for replies.

Correct answer S_S

Hi @Sami28527760oe67 @Ducatel28534466f9nd,

Hope you are doing well. Sorry for your experience with the Acrobat Reader Mobile subscription.

I checked you account details and saw an active subscription for Acrobat Pro DC which is an annual plan paid monthly.

If you are not willing to use the subscription, you can go ahead and cancel the subscription from here: How to cancel Adobe trial or subscription

Hope this helps.

-Souvik

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Correct answer

Community Manager

Hope you are doing well. Sorry for your experience with the Acrobat Reader Mobile subscription.

I checked you account details and saw an active subscription for Acrobat Pro DC which is an annual plan paid monthly.

If you are not willing to use the subscription, you can go ahead and cancel the subscription from here: How to cancel Adobe trial or subscription

Hope this helps.

-Souvik

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Participant

I have the same issue, I canceled My subcription the same day, and today they charge me. It look like a scam.

Participant

Also, it was charged on Wednesday, February 15.

Sign up