rahul29383525a94v

Participant

Question

Refund

Forum|Forum|2 years ago
April 13, 2023
1 reply
506 views

I subscribed to a free trial of adobe premium on 6th april ... the free trial was about to end today on 13 april and to avoid charges I cancelled this subscription yesterday only. But still money was deducted from my account today (2600 rs ) ... please help me to refund my amount ....

Cancel subscription

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Community Manager

Community Manager

Hello @rahul29383525a94v,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.