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S
Shelleyan31427883e1xx
Participant
August 1, 2023
Question

Refund

  • August 1, 2023
  • 2 replies
  • 323 views

I was directed here via your app whom I messaged over a week ago regarding my $69 refund! I already have your desktop creative cloud and do NOT require your mobile application which was downloaded in error a year ago. Unbeknownst to me, I had no idea that that error would still be costing me a year later. I spoke to Google Play Store including three members of your team multiple times to refund my money to no avail as you people keep sending me around in circles. Please refund my $69!! I have no need for your mobile app and have uninstalled it following this latest charge. 

 

 

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    2 replies

    C
    Cancalikaya
    Participant
    August 1, 2023

    당신은 이해하지 못합니다. 저는 Adobe 또는 다른 회사의 대표자나 관계자가 아닙니다. 그들은 당신에게 잘못된 링크를 제공했습니다. 나는 당신이나 Adobe로부터 프로그램을 구입하지 않았습니다. 당신은 엉뚱한 사람에게 돈을 요구하고 있습니다.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    August 9, 2023

    Hi @Shelleyan31427883e1xx,

     

    Hope you are doing well. Sorry for your experience with the subscription and billing.

     

    If you still experience the issue, please feel free to share more details about it with me over a private message (your Adobe ID on which you purchased, the date of purchase), and I will take it up with the concerned team.

     

    Look forward to hearing from you.

     

    -Souvik

    C
    Cancalikaya
    Participant
    August 1, 2023

    This a wrong person, I am nor adobe responsible person. why do you want 69 USD I didn"t buy anything from you. you do a mistake I am not a right person. I don't understand you, have nice day

    kaya

    S
    Shelleyan31427883e1xxAuthor
    Participant
    August 1, 2023
    Your App developer gave me this link to contact regarding my refund of $69
    that was taken from my account for your acrobat for Android that I do not
    use anymore! you people have been sending me around in circles! Give me my
    damn money!
    C
    Cancalikaya
    Participant
    August 1, 2023

    Anlamıyorsunuz ben adobe veya başka bir firmanın temsilcisi yada yetkilisi degilim, size yanlış bir bağlantı vermişler.  Ben sizden veya adobeden bir program almadım,yanlış insandan para istiyorsun.

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