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예지31838164yfdz
Participant
August 23, 2023
Question

Refund

  • August 23, 2023
  • 1 reply
  • 227 views

Hello, I just cancelled my yearly plan of acrobat reader, and I haven't use acrobat after 7days of free trial. So can I get full refund of this plan? Please reply me soon thank you!

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    August 29, 2023

    Hello @예지31838164yfdz,

     

    I hope you are doing well. Thank you for writing in!

     

    Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

     

    You may refer to the below links for more.

     

    For Android

    Our help article to learn more:  Subscription Services — Acrobat for Android Help

    Initiate refund from the store: Request a refund on Google Play - Google Play Help

     

    For iOS 

    Our help article to learn more: Manage subscriptions — Acrobat for iOS Help

    Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

     

    Let me know if this helps.

     

    Thanks,

    Souvik.

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