satish kumars89014107

Participant

Question

Refund

Forum|Forum|1 year ago
March 3, 2024
1 reply
565 views

I was charged INR 2599 by you before my 1 week free trial ended. Now as I have cancelled my free trial before it expired, and also as there is no plans or any of the paid programs for which you have charged me INR 2599, I would like to request a Refund of the whole amount stated above , as per your policy say so.

Thankyou,

UPI transaction Id - 406008831304

Google transaction ID- CICAgLCNg76dZQ

To: Apple Services

appleservices.bdsi@icici

from fake39c-1@oksbi

Cancel subscription

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Community Manager

Community Manager

Hello @satish kumars89014107,

I hope you are doing well. Thanks for writing in!

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (https://adobe.ly/3va1xfH)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/3va1xfH)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.

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