Refund

Hi there

Hope you're doing well, and thanks for reaching out to us.

I have checked your Adobe account linked to the Adobe ID you're using in this community. However, I couldn't find any active or paid subscriptions associated with it. I also noticed that you're using a masked Apple ID.

To help us find your subscription details, please provide the correct Adobe ID that you used to subscribe to the Acrobat application. Once we have it, we can investigate further and better assist you.