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Participant
Dec 19, 2020 11:15 AM UTC
Answered

Refund

I would like to have 2 refunds return to my cards

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jane-e
jane-eCorrect answer
Community Expert
Nov 5, 2022 6:44 PM UTC

@Wood5C27  

 

You posted to Acrobat Reader Mobile and your tag is iOS, so you purchased from the App Store, not Adobe. Adobe does not issue refunds for purchases made directly through app stores. For refund or billing requests, refer to  https://support.apple.com/en-us/HT204084  for App Store or iTunes Store.

 

 

https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancellation-fee-and-refunds

 

Jane

 

4 replies

ls_rbls
Community Expert
Community Expert
Dec 23, 2020 6:43 AM UTC

You must contact Adobe Customer Care directly.

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Technical Generalist
Participant
Nov 5, 2022 5:52 PM UTC

How do we contact adobe 

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jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
Nov 5, 2022 6:44 PM UTC

@Wood5C27  

 

You posted to Acrobat Reader Mobile and your tag is iOS, so you purchased from the App Store, not Adobe. Adobe does not issue refunds for purchases made directly through app stores. For refund or billing requests, refer to  https://support.apple.com/en-us/HT204084  for App Store or iTunes Store.

 

 

https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancellation-fee-and-refunds

 

Jane

 

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