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Participant
December 19, 2020
Answered

Refund

  • December 19, 2020
  • 4 replies
  • 912 views

I would like to have 2 refunds return to my cards

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Correct answer jane-e

@Wood5C27  

 

You posted to Acrobat Reader Mobile and your tag is iOS, so you purchased from the App Store, not Adobe. Adobe does not issue refunds for purchases made directly through app stores. For refund or billing requests, refer to  https://support.apple.com/en-us/HT204084  for App Store or iTunes Store.

 

 

https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancellation-fee-and-refunds

 

Jane

 

4 replies

ls_rbls
Community Expert
Community Expert
December 23, 2020

You must contact Adobe Customer Care directly.

Technical Generalist
Participant
November 5, 2022

How do we contact adobe 

jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
November 5, 2022

@Wood5C27  

 

You posted to Acrobat Reader Mobile and your tag is iOS, so you purchased from the App Store, not Adobe. Adobe does not issue refunds for purchases made directly through app stores. For refund or billing requests, refer to  https://support.apple.com/en-us/HT204084  for App Store or iTunes Store.

 

 

https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancellation-fee-and-refunds

 

Jane