Participant

Answered

Refund

Forum|Forum|8 months ago
October 11, 2025
3 replies
310 views

hey, I need help with a refund but can't find an email to contact them

Cancel subscription

Correct answer Amal.

Hi there

Hope you are doing well and thanks for reaching out. We are sorry for the trouble.

For more information about the cancellation and refund , policy/process, please check the help article https://adobe.ly/4q5dsTu and see if that works.

~Amal

Karan+gill

Participant

Hi there i want my refund

Karan+gill

Participant

I have been charged for a subscription that I didn’t sign up for. Please refund my account I don’t want subscription.

T

Tariq Ahmad Dar

Community Manager

Thanks for sharing your concern. We understand this situation can be frustrating.

Please refer to the following article for guidance on Acrobat Reader Mobile and Adobe Scan Premium subscriptions, including trial cancellations, billing inquiries, subscription management, and refund-related requests:

The article addresses the most common scenarios and outlines the available next steps for assistance.

~Tariq

F

fashionable_goal7338

Participant

Hi,

Ive been charged for a subscription that I didn’t sign up for.
could someone please contact me to have this refunded.

thanks

Amal Jaiswal

Community Manager

Hi there,

Hope you are doing well and I am sorry for the trouble.

Please go through the steps shared in the help page https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html and see if that works .

Let us know if you experience any trouble and need more help.

~Amal

Amal.Correct answer

Legend

Hi there

Hope you are doing well and thanks for reaching out. We are sorry for the trouble.

For more information about the cancellation and refund , policy/process, please check the help article https://adobe.ly/4q5dsTu and see if that works.

~Amal

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