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A
alexia_3113
Participant
October 11, 2025
Answered

Refund

  • October 11, 2025
  • 2 replies
  • 185 views

hey, I need help with a refund but can't find an email to contact them

Correct answer Amal.

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

 

For more information about the cancellation and refund , policy/process, please check the help article https://adobe.ly/4q5dsTu and see if that works. 

 

~Amal

2 replies

F
fashionable_goal7338
Participant
April 11, 2026

Hi, 

Ive been charged for a subscription that I didn’t sign up for. 
could someone please contact me to have this refunded. 
 

thanks 

Amal Jaiswal
Community Manager
Amal JaiswalCommunity Manager
Community Manager
April 14, 2026

Hi there, 

 

Hope you are doing well and I am sorry for the trouble. 

 

Please go through the steps shared in the help page https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html and see if that works . 

 

Let us know if you experience any trouble and need more help.

 

~Amal

Amal.
Amal.Correct answer
Legend
October 13, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

 

For more information about the cancellation and refund , policy/process, please check the help article https://adobe.ly/4q5dsTu and see if that works. 

 

~Amal

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