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Clever_Everglow3545
Participant
October 20, 2025
Answered

Refund

  • October 20, 2025
  • 1 reply
  • 72 views

I didn't use it this month.
I'd like a refund, please.

Correct answer Amal.

Hi there 

 

++ Adding to the discussion 

 

To know more about the cancellation and refund process and policy please check the help article https://adobe.ly/3KYqe6g 

 

~Amal

1 reply

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
October 20, 2025

@Clever_Everglow3545 sinc you are posting this in the mobile section, you need to cancel it through them (such as Apple, Google, or Microsoft), your account is managed by them, and their specific subscription and cancellation terms apply. Adobe does NOT have access to the accounts or billings. This is why you should always go through Adobe website, and not on a third party website

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

m
Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
October 21, 2025

Hi there 

 

++ Adding to the discussion 

 

To know more about the cancellation and refund process and policy please check the help article https://adobe.ly/3KYqe6g 

 

~Amal

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