Skip to main content
V
veronicaf39862638
Participant
January 23, 2019
Answered

Refund

  • January 23, 2019
  • 1 reply
  • 451 views

I used this for school and no longer do but was charged twice for it and I would like a full refund please. I have already sent and email. Thank you.

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Veronica, 

We have looked into your Adobe account. We see that you have an active subscription of Adobe Export PDF (Android). Since purchased was made through the "Google PlayStore", so you need to contact to Google support to get the cancellation done.

Related help article: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
January 24, 2019

Hi Veronica, 

We have looked into your Adobe account. We see that you have an active subscription of Adobe Export PDF (Android). Since purchased was made through the "Google PlayStore", so you need to contact to Google support to get the cancellation done.

Related help article: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Regards,

Akanchha

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices