Refund

Forum|Forum|4 years ago
May 20, 2021
2 replies
719 views

I need to request a refund that i was charged for on today... it wasn't me that did that.

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G

GloriaJK

Participant

I just discovered a charge for Adobe for $23.88 that I did not authorize.. trying to find out what's going on.

gloria K

Amal.

Community Manager

Hi Kirby,

Hope you are doing well and sorry to hear that. As described you want the refund.

It is something that can be rectified by our billing team. I have shared some more information in private message please check .

Regards

Amal

M

Magenta5FE6

Participant

Hello, I also have the same issue, I have been charged for 1 year subscription and would like a refund. Please help

G

GloriaJK

Participant

>
>
> Hello. I reached an agent at Adobe Inc and learned I ordered Adobe in 2019
> to allow me to transfer an excel document to PDF because I do not have
> excel on my computer. The thing about the charge is Adobe does not send a
> renewal notice at time of renewal. I also could not find any information in
> the App regarding subscription history. Adobe had to send the history to
> me. I find this to be a ridiculous method of practice. We should easily be
> able to find information about the subscription in the Adobe app and we
> should be getting a renewal notice.
>

My fee is $23.88
>

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