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Participant
July 24, 2026
Question

Refund for cancellation

  • July 24, 2026
  • 1 reply
  • 9 views

I was using the free trial for one day and I forgot to cancel before being charged. I tried canceling my subscription today 7/24/26 which is the day I got charged. It says canceled but plan renewals on 7/24/27. I do not want to continue the plan and would like to cancel and receive a refund. Please advise.

 

Thank you

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    July 24, 2026

    Hi there


    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    ~Amal