Refund for miss purchase

Question

Hi my name's Kyle Kling and I'm sending this email as I have miss purchased something and now I'm trying to get a refund.

Transaction ID: GPA.3393-9031-2022-77928

Make and model of device.

Make: Oppo AX5

Model: CPH1920

Email Id associated with purchase: [email adress deleted by mod]

Kind Regards Kyle Kling

Meenakshi_Negi · Answer

Hi Kyle,

Sorry for the delay in response.

We have checked the email address that you have used to sign in to the forums. If you have used the same email address to purchase the service, there is no service listed under that email address in the Adobe account.

Please check and confirm the name of the application that you have purhcased.

Let us know if you need any help.

Regards,

Meenakshi

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