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A
aquib5EC6
Participant
May 18, 2021
Question

Refund for subscrption

  • May 18, 2021
  • 1 reply
  • 628 views
  1. I accidently purchased a one year subscription of Adobe acrobat premium. I opted for a 7 day free trial but my money got deducted. Please refund my money as it was mistakenly done. I have no job right now due to lockdown so please it is a request to refund the amount
This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
May 19, 2021

Hi Aquib

 

Hope you are doing well and sorry for the trouble. As described you want to cancel the premium subscription with refund as it was a mistake.

 

FOr Android devices , Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.
For step-by-step instructions, see Cancel, pause, or change a subscription on Google Play.
For billing issues or a refund within 48 hours of purchase, see Get a refund on Google Play.
After 48 hours, contact assisted support

 

For more information please check the help page - https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Regards

Amal

D
default9109ztd0x66t
Participant
May 19, 2021

I tried to cancle subscription and to get refunds back within 48 hours..but getting mail from Google that it's not refundable as per policy. Want my refunds back with cancelling subscription, could you please help further..?

S
Sujan38204951vohw
Participant
June 23, 2024

Samething happened to me buddy mistakenly bought 1year subscription tried with Google  store it said your refund has been accepted but they have taken already I think it's a no refund

policy tried different way they say go to developer but it brings back to Google 64.99  gone from my account so have to be carefully what you subscribe

 

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