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2wixxyeon
Participant
July 16, 2022
Answered

Refund in 48 hours asap

  • July 16, 2022
  • 1 reply
  • 677 views

I read that I can get refund if I request in 48 hours. I don't use the abobe premium membership anymore but I can't find refund or cancel context at google store or my account page. Please refund asap and I want to quit the membership.

This topic has been closed for replies.
Correct answer S_S

Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since you have a mobile-based subscription, it will be handled by the store through which you have purchased.

 

I suggest you contact Google Play Store regarding your subscription, which will help you further with the refund.

You may refer to the link for more information: Subscription Services — Acrobat for Android Help (adobe.com)

 

You can also visit this link to start a refund for Google Play Store: Request a refund on Google Play - Google Play Help.

 

Let me know if this helps.

 

Thanks,

Souvik.

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
July 18, 2022

Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since you have a mobile-based subscription, it will be handled by the store through which you have purchased.

 

I suggest you contact Google Play Store regarding your subscription, which will help you further with the refund.

You may refer to the link for more information: Subscription Services — Acrobat for Android Help (adobe.com)

 

You can also visit this link to start a refund for Google Play Store: Request a refund on Google Play - Google Play Help.

 

Let me know if this helps.

 

Thanks,

Souvik.

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