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Participant
Jul 26, 2025 2:38 PM UTC
Question

Refund Inquiry for Plan Cancellation 14 Days After Purchase

I purchased the Premiere Pro plan on July 12 and canceled it on July 26, exactly 14 days later.

According to your policy, cancellations made within 14 days of purchase are eligible for a refund.

I would like to confirm whether I am eligible for a refund in this case.

Thank you for your assistance.

1 reply

justlearn
Community Expert
Community Expert
Jul 26, 2025 7:31 PM UTC

@Adorable_Beekeeper5543 you are calling it pretty close with different time zones! Step to cancel... better hurry!
https://helpx.adobe.com/ca/manage-account/using/cancel-subscription.html

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