Skip to main content
Participant
July 15, 2022
Answered

Refund me

  • July 15, 2022
  • 1 reply
  • 418 views

I opt for free trial but was debited instead. I wish to be refunded.

 

thank you

This topic has been closed for replies.
Correct answer S_S

Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since you have a mobile-based subscription, it will be handled by the store through which you have purchased.

 

I suggest you contact Apple Store regarding your subscription, which will help you further with the refund.

You may refer to the link for more information: Manage subscriptions — Acrobat for iOS Help (adobe.com)

 

You can also visit this link to start a refund for AppStore: Report a Problem (apple.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
July 19, 2022

Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since you have a mobile-based subscription, it will be handled by the store through which you have purchased.

 

I suggest you contact Apple Store regarding your subscription, which will help you further with the refund.

You may refer to the link for more information: Manage subscriptions — Acrobat for iOS Help (adobe.com)

 

You can also visit this link to start a refund for AppStore: Report a Problem (apple.com)

 

Let me know if this helps.

 

Thanks,

Souvik.