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Tranquil_Essence78b0
Participant
October 15, 2026
Question

Refund of charged subscription

I have been charged for a subscription on 15th October 2026 - today through an auto debit mandate for a cancelled subscription. This payment is not reflected in my plans. I want refund of the amount $106.99 AUD

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity Manager
    Community Manager
    October 15, 2026

    Hi @Tranquil_Essence78b0

    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.
    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy. 

    Regards
    Amal

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