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Participant
September 11, 2021
Question

Refund of funds

  • September 11, 2021
  • 1 reply
  • 268 views

Hello. Apple has renewed your app's subscription without my consent. I used the application once and deleted it. Can you tell me how to return the money?

This topic has been closed for replies.

1 reply

Ria Tagra
Inspiring
September 15, 2021

Hi @Anasteisha5FEF ,   

   

Hope you are doing well.  

   

Don’t worry, you can cancel the subscription and ask for refund from your end. Before we let you go do you mind sharing the reason for the cancellation?  

For IOS   

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.   

 https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html#cancel-a-subscription 

  

For Android.   

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.   

https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html#cancel-a-subscription 

   

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.   

   

Regards   

Ria