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Participant
August 7, 2022
Answered

Refund of money

  • August 7, 2022
  • 1 reply
  • 759 views

 

Hi,

I have cancelled the subscription but still amt has been deducted from my account.. request you to kindly refund money

 

This topic has been closed for replies.
Correct answer jane-e

@Shivpaul255506786058 wrote:

I have cancelled the subscription but still amt has been deducted from my account.. request you to kindly refund money


 

You posted to the orphaned Acrobat Reader Mobile (beta) forum, and your question is not about the beta version. Please confirm what you purchased and we can move your post.

 

Acrobat Reader for Mobile is free. 

 

You added a tag for Android, so you may have purchased something from the Google Play store, possibly Acrobat Premium? Since you did not purchase from Adobe, you will need to contact Google Play directly for billing issues. 

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html

 

 

Jane

Forum volunteer

 

1 reply

Participant
August 7, 2022

Hi,

I have cancelled the subscription but still amt has been deducted from my account.. request you to kindly refund money

 

 

jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
August 7, 2022

@Shivpaul255506786058 wrote:

I have cancelled the subscription but still amt has been deducted from my account.. request you to kindly refund money


 

You posted to the orphaned Acrobat Reader Mobile (beta) forum, and your question is not about the beta version. Please confirm what you purchased and we can move your post.

 

Acrobat Reader for Mobile is free. 

 

You added a tag for Android, so you may have purchased something from the Google Play store, possibly Acrobat Premium? Since you did not purchase from Adobe, you will need to contact Google Play directly for billing issues. 

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html

 

 

Jane

Forum volunteer