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Participant
August 22, 2022
Answered

Refund of money

  • August 22, 2022
  • 1 reply
  • 459 views

 

I wAnt a refund of mu money it deducted it from my gcash so i cancelled the subscription

 

This topic has been closed for replies.
Correct answer S_S

Hello Angelo,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile's subscription.

 

Since this is a mobile-based subscription, the stores manage transactions directly.

 

I suggest you contact Google Play Store to initiate the refund for you.

 

You may refer to the link to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

 

You can start the refund process from here: Request a refund on Google Play - Google Play Help

 

I hope this helps.

 

Thanks,

Souvik.

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
August 23, 2022

Hello Angelo,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile's subscription.

 

Since this is a mobile-based subscription, the stores manage transactions directly.

 

I suggest you contact Google Play Store to initiate the refund for you.

 

You may refer to the link to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

 

You can start the refund process from here: Request a refund on Google Play - Google Play Help

 

I hope this helps.

 

Thanks,

Souvik.