Refund related

Hi there 

Thank you for filling out the form, once our billing team will review and pocess your request, you will be notified over email. The refund would take 10-14 bsiness days to reflect into your account, depending on your banks policy.

~Amal

Hi ​@Manish0619 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.

I have checked youe Adobe account linked with the Adobe ID you are using on this community and found that your Acrobat Premium is still active and good to be used for the rest of its tennure. 

As described in your message that you have cancelled the plan, what has actually happened is, you have stopped the billing of the plan. Since its a paid upfront plan, you have paid for the entire year, so your services will remain active for this time frame. However, the plan will not renew for another year as you have stopped the billing for the next cycle. 

If you still wants to completely terminate the plan with refund, please follow the steps shared in the help page https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293

Hope this information will help.

~Amal