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V
vignesh38510282hc2b
Participant
July 9, 2024
Question

Refund related

  • July 9, 2024
  • 1 reply
  • 114 views

I cancelled my subscription before 7 days of trial period could you please confirm how to get refund

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
July 31, 2024

Hi there

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

 

Regards

Amal

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