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Jan 15, 2026 11:19 AM UTC
Question

Refund request

Hello, my Adobe PDF Reader yearly subscription was auto-renewed on 14 January 2026 without my awareness.
I noticed the charge early on 15 January and immediately cancelled the auto-pay.
This was unintentional, and I am within the 14-day refund window.
I kindly request a full refund as per Adobe’s refund policy.

1 reply

Souvik Sadhu
Legend
Jan 15, 2026 3:36 PM UTC

Hi @florika_3056,

 

Hope you are doing well. Thanks for writing in!

 

To learn more about the cancellation and refund process/policy, please refer to the help article https://adobe.ly/4p0ystx and see if it addresses your needs. 


Regards,
Souvik.

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