소희252707308sxl

Participant

Answered

Refund request

Forum|Forum|3 years ago
July 16, 2022
2 replies
676 views

I was going to use the free experience for 7 days, but the fee was paid

I won't use the app, Can I get a refund?

iOS

This topic has been closed for replies.

Correct answer S_S

Hello,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since you have a mobile-based subscription, it will be handled by the store through which you have purchsaed.

I suggest you contact Apple Store regarding your subscription and they would help you further with the refund.

You may refer to the link for more information: Manage subscriptions — Acrobat for iOS Help (adobe.com)

You can also visit this link to start refund for AppStore: Report a Problem (apple.com)

Let me know if this helps.

Thanks,

Souvik.

Community Manager

Correct answer

Community Manager

Hello,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since you have a mobile-based subscription, it will be handled by the store through which you have purchsaed.

I suggest you contact Apple Store regarding your subscription and they would help you further with the refund.

You may refer to the link for more information: Manage subscriptions — Acrobat for iOS Help (adobe.com)

You can also visit this link to start refund for AppStore: Report a Problem (apple.com)

Let me know if this helps.

Thanks,

Souvik.

Elizabeth Jun25274566m98y

Participant

I don't like the app it didn't really help me