Refund request

How can I request support from Customer Support without having to use the chat AI? I was supposed to buy it from the Google Playstore but now I have to cancel it here and the AI. It doesn't allow me to access Adobe Customer Support because "I don't have an active plan." What can I do? (No, I don't want to activate any plan, I'm already too upset with the attention they've given me so far)

By @alex_7942

Hello,

If you're having trouble accessing Adobe Customer Support without an active plan, you can try the following options: ring size chart com

1. Twitter/X: Reach out to Adobe Support on Twitter by tweeting. They often respond quickly and can assist you with your issue.

2. Adobe Forums: Post your issue on the. Community experts and Adobe staff frequently monitor these forums and can provide assistance.

3. Contact Page: Visit and type "AGENT" in the chat field to connect with a human representative. Make sure pop-up blockers are disabled and cookies are enabled.
   
   Best Regards,
   James Henry

Hi @alex_7942,

Hope you are doing well. Sorry for your experience!

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/4fBU4rO)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4fBU4rO)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.