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Participant
July 7, 2025
Answered

Refund request

  • July 7, 2025
  • 1 reply
  • 107 views

I subscribed to a adobe plan on 2 july and cancelled it the same day and it was three days free trial but still somehow, $22.39 cad got deducted from my account. I even cancelled the same day. And it was three days trial plan and the money was supposed to be deducted after the trial ends. I need refund. 

Correct answer Amal.

Hi there 

 

Hope you are doing well, and thanks for reaching out. 

 

I have shared your request with the billing team internally for review. Once they cancel the plan and initiate the refund, you will receive the confirmation on email.

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
July 7, 2025

Hi there 

 

Hope you are doing well, and thanks for reaching out. 

 

I have shared your request with the billing team internally for review. Once they cancel the plan and initiate the refund, you will receive the confirmation on email.