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Participating Frequently
September 1, 2025
Answered

Refund request

  • September 1, 2025
  • 1 reply
  • 114 views

hi adobe! please hear my plea. i literally cancelled my monthly plan not even an hour later after i accidentally puchased it. no email was sent to me but i have cancelled my subscription in apple pay already. i haven't gotten my refund still. i need my money back for i am just a student.

 
Correct answer Amal.

Hi there 

 

Hope you are doing well and sorry for the trouble you are experiencing. 

 

To know more about the cancellation and refund process, please check the help article https://adobe.ly/3K1Bi1K 

 

Thanks

Amal

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
September 1, 2025

Hi there 

 

Hope you are doing well and sorry for the trouble you are experiencing. 

 

To know more about the cancellation and refund process, please check the help article https://adobe.ly/3K1Bi1K 

 

Thanks

Amal

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