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Participant
October 30, 2025
Question

Refund request

  • October 30, 2025
  • 1 reply
  • 52 views

Hello,

I started the Adobe Acrobat Premium trial and canceled it on the same day.

However, I was still charged €16.75

I would like to request a refund, as the cancellation was made during the trial period.

Thank you for your help.

Best regards,

Mustafa Bahce

 

Guten Tag,
ich habe das Adobe Acrobat Premium Abo am selben Tag gekündigt, an dem ich das Testabo gestartet habe.
Trotzdem wurde mir der Betrag von 16,99 € abgebucht.
Ich bitte um eine Rückerstattung, da die Kündigung innerhalb der Testphase erfolgt ist.
Vielen Dank im Voraus!
Mit freundlichen Grüßen

1 reply

Jeffrey_A_Wright
Community Manager
Community Manager
October 30, 2025

Mustafa, thanks for posting about your subscription commitment to use our services. I am showing that your subscription is managed through the Google Play Store. Please make any cancellation and refund requests through them. For more information, see https://adobe.ly/3LduzCK. ^JW