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NP_np
NP_np
Participant
April 23, 2026
Answered

Refund Request after subscription cancellation within 7 days trail

  • April 23, 2026
  • 2 replies
  • 132 views

I subscribed for free trail but it automatically deduct the amount and I cancelled the subscriptions which is tagged with Apple Account before 7 days but the account is still active .I want refund at this moment 

 

    Correct answer Amal Jaiswal

    Hi there 

     

    Hope you are doing well and sorry for the trouble. To know more about the cancellation/refund process and policy, please check the help page https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293   and see if that works.
     

    ~Amal

    2 replies

    NP_np
    NP_npAuthor
    Participant
    April 26, 2026

    Already cancelled the subscription before 48 hours but the amount get deducted . Do the refund will be processed ? How that works ?

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    April 26, 2026

    ​@NP_np wrote: “Do the refund will be processed ?”

     

    It can take up to 14 days for Adobe to process your refund. How long has it been?

     

    Did you get a confirmation that your trial was cancelled?

     

    Jane

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    April 23, 2026

    Hi there 

     

    Hope you are doing well and sorry for the trouble. To know more about the cancellation/refund process and policy, please check the help page https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293   and see if that works.
     

    ~Amal

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