Refund Request for Accidental Subscription Renewal

Refund Request for Accidental Subscription Renewal

Hello Adobe Support,

I would like to request a refund for an accidental subscription renewal charge of ₱630.56. I recently added money to my GCash account because I needed it for my mother's medical expenses. Unfortunately, ₱630.56 was automatically charged for my Adobe subscription renewal.

I have been using Adobe on a trial basis only, and I am no longer using the service. I have also already canceled the plan after noticing the charge. The money I added to my GCash was intended for my mother's hospital expenses and her gallbladder removal surgery.

I urgently need the funds to help pay for her medical bills. I would greatly appreciate your understanding and assistance in refunding the ₱630.56 charge. This refund would really help us with my mother's medical expenses. Thank you very much for your time and consideration. I sincerely hope you can help me with this request.


Kind regards,
Yvonne Minotao/yvonneminotao@gmail.com