Refund subscription

Hi Passionate_Eclipse88aa

Thank you for reaching out, and sorry for the trouble caused.

We have checked your account using the email address linked to your community profile. The account still shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions

If you need any further assistance, please let us know.

Thanks,

Meenakshi