Refund subscription

Question

Hello please refund my subscription order number GPA.3359-7942-0297-67894 mail [Personal details removed by the moderator] please refund.

Meenakshi_Negi · Accepted Answer

Hi Baris_x,

As you have purchased the subscription from Google Play store, please contact them to cancel the service and for a refund.

There is nothing much that can be done from our end as the service was not purchased from Adobe.com.

You may refer this help document Get a refund on Google Play - Google Play Help to get a refund from Google Play store.

Hope that helps.

Regards,

Meenakshi

Meenakshi_Negi · Answer

Hi Baris_x,

It seems that you have not purchased the application directly from Adobe.

In that case, you will need to contact the seller or support for the source from where you have purchased the service.

Also, refer this help link Adobe Subscription and Cancellation Terms | Adobe for more details on cancellation.

Let us know if you have any questions.

Regards,

Meenakshi

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