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Mystic_beauty0950
Participant
October 2, 2026
Question

Refunds

  • October 2, 2026
  • 1 reply
  • 17 views

Hello. I have recently noticed I am still being charged monthly even though I cancelled my subscriptions months ago. I checked and my subscription seems to be properly cancelled. But my card is still being charged. 

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity Manager
    Community Manager
    October 2, 2026

    Hi there

    Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing. 

    Please check the steps shared in the help article https://adobe.ly/4hKoEDc and see if that works.


    Regards
    Amal


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